For immediate assistance, call 911 from any pay phone or pick up any black courtesy phone located throughout the Lindbergh Terminal. Courtesy phones are located on each concourse, on the Ticketing Level, at the entrance to the main concessions area of Northstar Crossing and in each parking facility. In the Lindbergh Terminal, the Airport Police Operations Center is located on the Baggage Claim Level, near carousel 14. A 24-hour dispatcher is available at 612-726-5577 or 911.

At the Humphrey Terminal, the Airport Police Office is located on the first floor near exit door 4. Courtesy phones at the Humphrey are located at the Travelers Assistance Booth on the first level and throughout the terminal. Just dial 201 from any phone for information and paging assistance.