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passenger services

Photo of information deskMSP Airport prides itself on the number and variety of passenger services it provides. In everything we do we want you to say, "MSP is going my way!" Looking for something specific? Choose one of the page links below or a category from the list to the left.

Lockers
Lost and Found
Luggage Delivery
MSP Start! Walking Path
Postal and Package Delivery Services
Group Services

Lockers

Storage lockers are available in secure areas of the Lindbergh Terminal. The locker dimensions are approximately 23" tall by 15" wide by 35" deep and can accommodate carry-on-sized luggage. For security purposes, lockers are equipped with fingerprint technology to ensure only those who store the bags can retrieve them. Locker rental costs $3 per hour, with a maximum daily charge of $9. The lockers are intended for storage of 48 hours or less, and are emptied by Smarte Carte after 48 hours. Lockers are located in the following areas at the Lindbergh Terminal:

  • just inside security Checkpoint 4
  • near Gate C2
  • near Gate C6 
  • near Gate C13
  • entrance to Concourse E
  • entrance to Concourse F
  • near Gate F9 


Lost and Found

The airport's Lost and Found office is located on the Lindbergh Terminal's Mezzanine Level, one floor up from the Ticketing Lobby, across from Security Checkpoint 5.

Hours: 8 am to 6 pm, Mon-Fri
Phone: 612-726-5141
After Hours: Call 612-726-5141 and leave a message. Calls will be returned the next business day.
E-mail: lostandfound@mspmac.org

Luggage Delivery Services

Airport Delivery Services provides luggage delivery services for passengers arriving at either the Lindbergh or Humphrey Terminal. For more information, visit their website at: http://ads-msp.com or call 612-990-0440. 

MSP Start! Walking Path

The Minneapolis-St. Paul International Airport (MSP) has teamed up with the American Heart Association’s nationally recognized Start! Walking program to offer a way for our customers to stay fit while traveling. Walk the official 1.4-mile walking path or kick it up a notch and add a few more concourses. Located at the Lindbergh Terminal. Check out MSP's Start! Walking brochure for more information.

Postal and Package Delivery Services

United States Postal Service drop boxes are located at both terminal buildings. Stamps can be purchased at cost from ATM/Cash Machines or from the MSP Airport Conference Center, located on the mezzanine level above Chili's Too restaurant in the Lindbergh Terminal.

FedEx drop boxes are located in most Business Service Centers and on Concourse G prior to Gate G9. TravelEx America can also send packages via FedEx.

Group Services

Information about group services can be found in our business@msp section, including details regarding amenities MSP offers to meeting and convention planners.