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passenger services

Photo of information deskMSP Airport prides itself on the number and variety of passenger services it provides. In everything we do we want you to say, "MSP is going my way!" Looking for something specific? Choose one of the page links below or a category from the list to the left.

Lockers
Lost and Found
Luggage Delivery
MSP Start! Walking Path
Postal and Package Delivery Services
Quiet Seating Area
Group Services

Lockers

Storage lockers are available in secure areas of Terminal 1-Lindbergh. The locker dimensions are approximately 23" tall by 15" wide by 35" deep and can accommodate carry-on-sized luggage. For security purposes, lockers are equipped with fingerprint technology to ensure only those who store the bags can retrieve them. Locker rental costs: $4 for first 4 hours; $8 per day. The lockers are intended for storage of 48 hours or less, and are emptied by Smarte Carte after 48 hours. Lockers are located in the following areas at the Lindbergh Terminal:

  • near Gate C2
  • near Gate C13
  • entrance to Concourse F

Lost and Found

The airport's Lost and Found office is located on the Mezzanine Level of Terminal 1-Lindbergh, one floor up from the Ticketing Lobby, across from Security Checkpoint 5.

Hours: Monday, 8 a.m. to 8 p.m.; Tuesday - Friday, 8 a.m. to 6 p.m.; Saturday, 9 a.m. - 2 p.m. 
Phone: 612-726-5141
After Hours: Call 612-726-5141 and leave a message. Calls will be returned the next business day.
E-mail: lostandfound@mspmac.org

For items lost at a security checkpoint, call the TSA lost and found line at 612-486-6176, Monday through Friday 8 a.m. to 4:30 p.m.

For items lost on an aircraft, contact MSP's general information line at 612-726-5555, 8 a.m. through 10 p.m., 7 days a week, to obtain the airline's lost and found phone number.
 

Luggage Delivery Services

BAGS, Inc. provides luggage delivery services for passengers arriving at either terminal. For more information, visit their website at www.airportbags.com

MSP Start! Walking Path

The Minneapolis-St. Paul International Airport (MSP) has teamed up with the American Heart Association’s nationally recognized Start! Walking program to offer a way for our customers to stay fit while traveling. Walk the official 1.4-mile walking path or kick it up a notch and add a few more concourses. Located at Terminal 1-Lindbergh. Check out MSP's Start! Walking brochure for more information.

Postal and Package Delivery Services

United States Postal Service drop boxes are located at both terminal buildings. Books of Forever stamps can be purchased from any US Bank ATM/Cash Machine, at no additional cost or fees. Any type of bank or credit card is accepted, as long as a PIN number is provided. Individual stamps are also available for purchase on a cash-only basis from the MSP Airport Conference Center, located on the mezzanine level above Chili's Too restaurant at Terminal 1-Lindbergh.

FedEx drop boxes are located in most Business Service Centers and on Concourse G prior to Gate G9. Travelex can also send packages via FedEx.

Quiet Seating Area

A quiet seating area is located inside the secure area on the Mezzanine Level overlooking the Airport Mall. Suitable for reading, resting, meditation or prayer. Take the stairs or elevator next to Chili's Too and the Delta Sky Club up one level and take a left. The quiet seating area is on your right.

Group Services

Information about group services can be found in our business@msp section, including details regarding amenities MSP offers to meeting and convention planners.