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deaf & hard-of-hearing

Click here to view visual paging messagesVisual Paging
Video Relay Interpreting

Closed Captioning
Service Animal/Pet Relief Area

Visual Paging

All audio pages made from the airport's Information and Paging Office are also available in text format on screens located throughout both terminals. At the time a page is made, customers will see it scrolling across the bottom of both the weather screens, as part of the flight information displays and across the bottom of the digital baggage claim screens.

These same pages can also beviewed on history screens at all of the airport's information booths. 

To specifically request a page for someone who is deaf or hard of hearing, call the airport's Information and Paging Office at 612-726-5555. Or, if at the airport, dial 201 from any of the airport assistance phones located throughout the terminals. Please be prepared to spell the person's first and last name.

Questions about visual paging at MSP can be directed to the Information and Paging Office at 612-726-5555 or via email at MSPCustomerService@mspmac.org.

Video Relay Interpreting

MSP offers a web-based and phone-based interpreting services at the majority of its information booths as well as at the Travlers Assistance main office.

Volunteers staff these booths from 8 a.m. to 8 p.m. every day with the exception of some holidays.

Closed Captioning

Closed captioning is enabled on all CNN airport screens. Restaurants and shops with televisions also have closed captioning enabled.

Emergency Notifications

All emergency messages are paged visually on the weather screens, which are co-located with the flight information screens, as well as at all information booths. These messages include severe weather information and evacuations.

Service Animal/Pet Relief Area

Please see our Accessibility FAQ page for information about the Service Animal/Pet Relief areas at MSP.