Cute Doggo in a Suitcase

Before you Go

Before making your way to the airport, check on your flight’s status. If you have questions about a specific flight, or to change or cancel your reservation, you should reach out to your airline.

It is also important to plan for road work that will be taking place on Highway 5 around the airport starting in April through October of 2020. MnDOT has the latest information on the quickest detours.

 

Getting to the Airport

Before heading to the airport, make sure to know which terminal your flight is departing from. Plan to arrive at the airport two hours before a domestic flight and three hours before an international flight. The dropdowns to the right will give you tips for your selected mode of transportation.

 

 

Light Rail or Bus

Metro Transit busses and the light rail are running on a reduced schedule and have suspended services between 9:00 p.m. and 6:00 a.m. Check schedules to plan your ride.

Getting Dropped Off
If you have a boarding pass and do not need to check baggage, have your ride drop you off at Door 2 at Terminal 1, or Door 2 at Terminal 2. If you need to check baggage or get your boarding pass, follow the overhead signs to find your airline.
Driving and Parking at Terminal 1
Daily Parking in the Green and Gold ramps is closest to the Terminal and connected via skyway. The Quick Ride Ramp, Valet Parking and the Blue and Red ramps are temporarily closed.
Driving and Parking at Terminal 2
Daily Value parking at Terminal 2 is available in the Orange ramp. The Purple ramp is temporarily closed.
Airport Shuttles

Some have suspended service while others have reduced their schedules. A summary is below, current as of 3-25-20. You're urged to contact your carrier for updates before riding.

Groome: All service suspended. (St. Cloud, Duluth, Eau Claire, La Crosse, Rochester)

Landline: Operating as scheduled until 4-1-20. On that date service will be reduced by at least one round-trip daily to each destination from MSP. (Duluth and Mankato)

Rochester Shuttle Service: Operating, but limiting schedule on a day-to-day basis. (Rochester)

Land to Air Express: All service operating. (Mankato, St. Peter)

NWT Express Shuttle: All service suspended. (Wisconsin)

 

Security Checkpoints

Our website has real-time security wait times and additional information.  

The TSA has changed some things to make it easier for passengers to travel safely:

  • Markings on the floor measuring six feet apart make social distancing a snap.  
  • Travelers can bring up to 12 oz. of hand sanitizer through the security checkpoints.
  • Passengers can wear masks during the screening process – though you may have to adjust your mask to confirm your identity.
  • The TSA is disinfecting touchpoints continuously and all frontline employees will be wearing gloves. You may always ask your agent to put on fresh gloves before a search of your belongings.
Open Checkpoints at Terminal 1
The North Security Checkpoint (near Door 2) and South Security Checkpoint are fully operational. The international arrivals checkpoint at Terminal 1 is also open. All other checkpoints at Terminal 1 are temporarily closed.
Open Checkpoints at Terminal 2
Checkpoint 1 (located off the Orange Ramp skyway or up the escalator from Door 2) is open. Checkpoint 2 is temporarily closed.

 

Post Security

You’ll notice that a lot of the airport amenities are closed, but we are working hard to make sure you can still find what you need. Use the dropdowns at the right see what's available. 

 

Airport Mall
Terminal 1 Food and Drink

If you want to grab a bite, there are options in the Airport Mall and a handful of offerings in Concourses C, D, E, F & G. To make things easier, you can order food to be delivered wherever you are by downloading the AtYourGate App. We also have digital signage throughout the terminal that we’re keeping updated with current offerings.

Vending machines continue to be stocked, as well. You can find those throughout the terminal.

Terminal 1 Retail

Travel essentials are available at:

  • Hudson (Airport Mall)
  • North Loop (Airport Mall)
  • JetSet News (by Gate F2)
  • Explore Afar (by Gate C12)

There are also a variety of unique vending machines located throughout the terminal – Kylie Cosmetics, Dollar Shave Club, Best Buy, Benefit, Minnesota Lottery – for your enjoyment.

Terminal 2 Food and Drink
Subway and Caribou Coffee (across from Gate H8) are open for your convenience.
Other Amenities

The Armed Forces Service Center, Children’s Play Areas, and See 18 Screening Room are all closed. If you want some hands-off entertainment – check out one of our incredible art installations or exhibits.

The InterContinental Hotel remains open, and while some services have been temporarily suspended, they and are ready to serve MSP passengers.

Don’t forget to wash your hands in our award-winning restrooms! Take an extra minute to enjoy the mosaic work and the drains in the sink (pssst – they’re shaped like planes). If you’re in a hurry, we’ve added 50 additional hand-sanitizer dispensers throughout the terminals.

Need Help?

Missing our volunteers? So are we! Here are the options for getting the information you need:

  • Contact our Customer Communications office at 612-726-5555 or pick up an airport assistance phone located throughout both terminals. Live agents are ready to serve you, 8 a.m. – 8 p.m.
  • Pre-security, an information desk on Level T at Terminal 1 is also staffed seven days a week, 6 a.m. – midnight.
  • Digital directories at both terminals are also a good option for retrieving information
  • Printed materials are also available at the directory kiosks

Download these guides for a quick and easy reference:

Terminal 1

Terminal 2