We know that traveling is a bit different lately, but we are here for you to ensure your journey through MSP is as easy, stress-free and safe as possible. Whether you are departing on a flight or picking up a family member, plan your route using the guide below or download our tips for Terminal 1 or Terminal 2.
Before You Go
- Do Your Research
- Monitor your flight’s status. For questions or to make changes to your reservation, reach out to your airline.
- Check airport and airline regulations; most airlines require masks.
- Visit the CDC website for additional information and regulations.
- Check with MnDOT for the latest information on public transportation and road construction around the airport.
- Plan to arrive to the airport two hours early for domestic travel and three hours early for international travel.
- Gather and plan to use PPE items. All are available for purchase at MSP.
- Travelers can bring up to 12 oz. of hand sanitizer through TSA security.
- Pack loose items, such as snacks, in smaller bags to make removing them during screening a breeze.
- Prepare Touchless Technology
Getting to the Airport
Before heading to the airport, make sure to know which terminal your flight is departing from. Plan to arrive at the airport two hours before a domestic flight and three hours before an international flight. The dropdowns to the right will give you tips for your selected mode of transportation.
Metro Transit busses and the light rail are running on a reduced schedule and are currently operating between 6:00 a.m. and 9:00 a.m. daily. Check the most recent schedule to plan your ride. Face coverings are required while riding on Metro Transit.
Some have suspended service while others have reduced their schedules. A summary is below, current as of 6-24-20. You're urged to contact your carrier for updates before riding.
Groome: All service suspended. (St. Cloud, Duluth, Eau Claire, La Crosse, Rochester)
Landline: Operating Duluth three times daily and Mankato four times a daily
Rochester Shuttle Service: Operating, but limiting schedule based on reservations.
Land to Air Express: All service operating. (Mankato, St. Peter)
NWT Express Shuttle: Operating, but limiting schedule based on reservations. (Wisconsin)
Our website has real-time security wait times and additional information.
The TSA has changed some things to make it easier for passengers to travel safely:
- Markings on the floor measuring six feet apart make social distancing a snap.
- Travelers can bring up to 12 oz. of hand sanitizer through the security checkpoints.
- Passengers can wear masks during the screening process – though you may have to adjust your mask to confirm your identity.
- The TSA is disinfecting touchpoints and bins continuously and all frontline employees will be wearing gloves. You may ask your agent to put on fresh gloves before a search of your belongings.
- Pack items you will need to remove during screening, such as snacks, in smaller bags.
- Travelers will be scanning their own boarding passes and identification to minimize contact. Make things even easier by utilizing electronic boarding passes and electronic passports.
- Don't forget, while lines may appear longer due to social distancing, what you are seeing is not a long line, it is a safe line!
While you may notice some airport amenities are closed, there are still plenty of food, drink and retail offerings available. Protective measures are being followed including plexiglass barriers, spaced seating and employees wearing masks. Vending machines dispensing PPE equipment, snacks, personal care products and electronics are located throughout the terminal. Find them by using our interactive map.
Use the dropdowns at the right see what's available.
If you want to grab a bite or pick up a magazine before your flight, there are options available throughout the terminal. To make things easier and minimize contact, you can order food to be delivered wherever you are by downloading the AtYourGate App. We also have digital signage throughout the terminal that we’re keeping updated with current offerings.
There are also a variety of unique vending machines located throughout the terminal – PPE Equipment, Kylie Cosmetics, Dollar Shave Club, Best Buy, Benefit, Minnesota Lottery – for your enjoyment.
The Armed Forces Service Center, Children’s Play Areas, and See 18 Screening Room are all closed. If you want some hands-off entertainment – check out one of our incredible art installations or exhibits.
The InterContinental Hotel remains open, and while some services have been temporarily suspended, they are ready to serve MSP passengers.
Don’t forget to wash your hands in our award-winning restrooms! Take an extra minute to enjoy the mosaic work and the drains in the sink (pssst – they’re shaped like planes). If you’re in a hurry, we’ve added 50 additional hand-sanitizer dispensers throughout the terminals. Restrooms are cleaned and sanitized throughout the day and receive electrostatic spraying overnight for your safety.
Feeling stressed? Stop by for a visit with one of our Animal Ambassadors, most frequently found in the Main Mall.
Have questions or need additional assistance? Here are the options for getting the information you need:
- Contact our Customer Communications Office at 612-726-5555 or pick up an airport assistance phone located throughout both terminals. Live agents are ready to serve you, 8 a.m. – 8 p.m. and phones are sanitized throughout the day.
- Visit an information booth, located throughout the terminals. There is also an information desk on Level T at Terminal 1, staffed seven days a week, 6 a.m. – midnight.
- Digital directories at both terminals are also a good option for retrieving information.
- Check out our interactive map, providing contactless information and directions.
- Printed materials are also available at the directory kiosks.