The Metropolitan Airports Commission (MAC), which operates MSP Airport, recently awarded the top-performing concessions at MSP with its annual 5-Star Awards. Winners are determined by scores from secret shoppers who visit retail locations and restaurants to measure components of customer service. The winning businesses provide the top-quality service that passengers recognize as a cut above at MSP. The MAC appreciates their dedication to travelers and their ongoing excellence.
The winners in various categories received their awards on Tuesday, March 10, 2026, during a presentation in Terminal 1.
Best news and convenience
Best specialty retail
Best passenger service
Best quick-serve restaurant
Best casual dining restaurant
Best sustainability program
(Delaware North manages several concessions at MSP, including Angel Food Bakery, Open Book and Hjem and Home)
Merchant of the Year
HMS Host by Avolta
(HMS Host manages several concessions at MSP, including Smashburger, Firehouse and Bottle Rocket)