At MSP Airport, we pride ourselves on the number and variety of passenger services we provide. In everything we do, we want you to say, “MSP is going my way!”
Lost and Found
The airport’s Lost and Found office is located on the south end of the Terminal 1-Lindbergh Mezzanine Level, one floor up from the Ticketing Lobby.
Monday – Friday, 8 a.m. to 9 p.m.
Saturday, 9 a.m. to 2 p.m.
After Hours: Call 612-726-5141 and leave a message. Calls will be returned the next business day.
E-mail: [email protected]
For items lost at a security checkpoint, call the TSA Lost and Found line at 612-486-6176, Monday – Friday, 8 a.m. to 4:30 p.m.
For items lost on an aircraft, contact MSP’s general information line at 612-726-5555, 8 a.m. to 10 p.m., 7 days a week, to obtain the airline’s lost and found phone number.
Storage lockers are available in secure areas of Terminal 1. For security purposes, lockers are equipped with fingerprint technology to ensure only those who store the bags can retrieve them.
- Dimensions: 23" high by 15" wide by 35" deep—large enough to accommodate carry-on-sized luggage
- Locker rental costs: $4 for first 4 hours; $8 per day
- Intended for storage of 48 hours or less, and are emptied after 48 hours
- Located near Gates C2, C13 and the entrance to Concourse F in Terminal 1
Luggage Delivery Services
Minneapolis Transfers provides luggage delivery services for passengers arriving at either terminal. For more information, visit the company’s website at www.airportbags.com.
MSP Start! Walking Path
MSP has teamed up with the American Heart Association’s nationally recognized Start! Walking program to offer a way for our customers to stay fit while traveling. Walk the official 1.4-mile walking path at Terminal 1, or kick it up a notch and add a few more concourses.
Postal Stamps and Package Delivery Services
United States Postal Service drop boxes are located in both terminal buildings. Books of Forever stamps can be purchased from any US Bank ATM/Cash Machine, at no additional cost or fees. Any type of bank or credit card is accepted, as long as a PIN number is provided. Individual stamps are also available for purchase on a cash-only basis from the MSP Airport Conference Center, located on the Mezzanine Level above the entrance to Concourse F at Terminal 1.
FedEx drop boxes are located in most Business Service Centers and on Concourse G prior to Gate G9. Travelex can also send packages via FedEx.
Quiet Seating Area
There are two quiet seating areas located inside the secure area of Terminal 1 on the Mezzanine Level overlooking the Airport Mall. Suitable for reading, resting, meditation or prayer. Take the stairs or elevator located at the entrances of the E or F Concourses and go up one level. Inside Terminal 1, visit an Information Booth or digital directory for further directions.
Information about group services can be found in our [email protected] section, including help with planning conventions, conferences and meetings.