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Airport Assistance

Once you get to the airport, airline personnel, the MSP Customer Communications Office, and Travelers Assistance…

Security Screening

Learn more about security screening procedures for people with special needs by visiting TSA’s website.  TSA…

Accessibility Services Maps

Below are links to maps for each terminal with accessibility services highlighted. Terminal 1 – Accessibility…

Act (ADA Americans with Disabilities) Policy and Title VI Complaint Procedure

Americans with Disabilities Act (ADA) Policy and Complaint Procedure ADA Policy Statement 2024 To make a reasonable…

Accessible Ground Transportation

Inter-Terminal Shuttle Service Complimentary shuttle service is available at MSP Airport for passengers with mobility…

Accessible Parking

Accessible parking is available on every level of the ramps at both terminal buildings. Terminal 1 parking ramps…

Wheelchairs

Airlines provide wheelchairs for use throughout both terminals. Request a wheelchair when you make your…

Electric Carts

Electric carts are available past security at Terminal 1, on concourses C through G and in the Airport Mall,…

Restrooms

Most restrooms at MSP have at least one accessible extra-wide stall equipped with side grab bars. Three…

Visual Paging & Emergency Messages

Visual Paging All audio pages made from the airport's Information and Paging Office are also available in text format…

Hearing Loop Technology

Hearing loops send sound directly to the telecoil receiver in a person's hearing aid. The system eliminates most…