Design Goals
- Provide a more efficient space for airlines to process passengers with new, self-service check-in kiosks.
- Provide better and more intuitive pathways for moving between levels, including improving sightlines from one end of the corridor to the other and out to the curbside.
- Provide more opportunity for natural daylighting to filter into the spaces.
- Increase the capacity of the baggage carousels to accommodate the increase in passengers and their checked bags.
- Consolidate services, such as restrooms, help desks, and food and retail into one central location—on both levels—making it easier to find those amenities and meet up with others.
- Improve efficiency and increase the capacity of the security checkpoints.
Work Completed Thus Far
- The inefficient and view-blocking scissor escalators have been dismantled and replaced with a set of four, centrally located elevators and a set of escalators on either end.
- An additional 16 feet has been added to both levels by bumping out the front wall toward the roadway.
- The mezzanine space above the ticket lobby has been significantly reduced, eliminating the need for view-blocking columns on the departures level, which meant moving the Armed Forces Service Center from the mezzanine overlooking the departures level to its newly constructed home on Concourse A.
- Large, centrally located restrooms have been added on both levels.
- Six reconfigured and larger-capacity baggage carousels have opened.
- A new, brightly lit, 10-lane security checkpoint on the North end of the departures level opened on February 16, 2016, taking the place of four smaller checkpoints.
- The South Security Checkpoint has also been expanded and the queuing space enlarged.
- Construction of a new security exit (with unmanned exit technology) off Concourse G provides a more convenient exit for people needing an elevator. It also allowed additional baggage carousel space to be added on the arrivals level
- The valet parking lobby, located a level below baggage claim, has been remodeled with new finishes and upgraded restrooms.
Work to be Completed
- A new centralized seating and concessions space on the departures level
- Replacement and expansion of additional baggage carousels on the arrivals level
- Completion of the terrazzo floor installation
- The South Security Checkpoint will be expanded to accommodate 3-4 additional screening lanes
- Delta Air Lines' bag-check counters have been remodeled, and work continues on the others on the departures level.
- A larger over-sized bag-check room is being built on the departures level.
- New kiosks for airline check-in and self bag-check have been installed in the ticketing lobby.
Other Front Door Improvements
- A new Service Animal/Pet Relief Area and smoking shelter have been added outdoors on the arrivals level.
- A signature artwork - The Aurora - now anchors the newly renovated spaces that travelers and others can interact with from both the arrivals and departures levels. More information about the project can be found here.
