The Minneapolis-St. Paul International Airport (MSP) has been working aggressively to keep the traveling public safe from the COVID-19 virus (the strain of the latest coronavirus outbreak).
We are in daily contact with our many partners – from airlines to the local Centers for Disease Control (CDC) and with the Minnesota Department of Health, Transportation Security Administration and the U.S. Customs and Border Protection – to ensure MSP remains open and operating safely for the traveling public.
We have ramped up cleaning and disinfecting procedures for MSP touchpoints throughout Terminals 1 and 2. Our cleaning partner has established a formal COVID-19 response team and microbial remediation plan and is disinfecting touchpoints throughout public spaces. Enhanced focus areas include high-use restrooms, terminal seating, public handrails and food courts.
In addition, our cleaning partner is conducting extra disinfection of public spaces throughout MSP, and we’ve placed hand sanitizers in many high-traffic locations throughout our terminals.
We will be updating this site regularly as new information becomes available. So please check back.
Tips for Healthy Travel
Remember to keep yourself – and friends and family – healthy by:
- Staying home if you are sick
- Avoiding close contact with people who are sick
- Covering your cough or sneeze with a tissue – then throwing it out
- Washing your hands regularly for at least 20 seconds
- Using an alcohol-based sanitizer if soap and water aren’t available
- Cleaning and disinfecting frequently touched objects and surfaces
Frequently Asked Questions and Answers
Q: Is MSP Airport still open?
A: Yes. Although airlines have reduced their flight schedules and seat capacities across all airports, MSP remains open and flights are still arriving and departing. Check with your individual airline regarding your flight.
Q: Do I need to plan for extra time before my flight?
A: We still recommend arriving at the airport two hours prior to a domestic flight’s departure and three hours prior for international flights.
Q: What is being done at the airport to minimize the risk of COVID-19?
A: We have ramped up cleaning and disinfecting procedures for all MSP Airport touchpoints throughout Terminals 1 and 2. Our janitorial partner has established a formal COVID-19 response team and microbial remediation plan and is disinfecting touchpoints throughout public spaces. Focus areas include high traffic restrooms, terminal seating, handrails and food courts.
In addition, we have placed hand sanitizers in many high-traffic locations throughout both Terminals 1 and 2 at MSP Airport.
We are in daily contact with our many partners – from airlines to the local Centers for Disease Control (CDC), the Minnesota Department of Health, the Minnesota Governor’s office, the Transportation Security Administration and the U.S. Customs and Border Protection – to ensure MSP remains open and operating safely for the traveling public.
Q: Are restaurants still open at MSP Airport?
A: Yes. There are restaurants on the secure side of both terminals that continue to offer service. Some venues may have reduced hours and some are closed, however we are working with our partners to ensure food options are available to all within both Terminals 1 and 2. All restaurants are encouraging diners to keep a safe social distance from others.
Q: Is the Armed Forces Service Center still open?
A: Due to the COVID-19 outbreak, new Department of Defense travel restrictions, and concerns for its volunteer workforce, the Armed Forces Service Center at MSP Airport will temporarily close its doors on Wednesday, March 18 at 4 p.m. A reopening date has not been determined. The AFSC troop greeters will continue to support large troop movements as requested.
For updates, follow the Armed Forces Service Center on Facebook at: https://www.facebook.com/ArmedForcesServiceCenterMSPAirport/ or on Instagram at: https://www.instagram.com/armed_forces_service_center_mn/?hl=en
We will also update this web page when new information becomes available.
Q: Is the InterContinental Hotel at MSP still open?
A: Yes. The hotel is open and taking reservations. The restaurants are closed due to an emergency order from the state of Minnesota. More information about current operations can be found here.
Q: Is the Blue Line light rail still running and serving the airport?
A: The Blue Line continues to operate and serve the MSP Airport. However, operations along the entire line – including between Terminals 1 and 2- will cease each day between 9 p.m. and 6 a.m. until further notice.
The exception is the Metro Blue Line airport shuttle between Terminal 1 and Terminal 2's LRT stations, which will continue to operate overnight. Trips that are scheduled to begin before 9 p.m. or after 6 a.m. will operate as scheduled.
More information from Metro Transit is available here.
Q: What if I parked at MSP Airport and my return was delayed due to the pandemic? Can I get a discount on parking?
A: We have a process in place to issue refunds due to hardships outside of your control. Reach out to firstname.lastname@example.org for more information. You’ll want to have your parking receipt and a copy of your original itinerary available.
Q: I have a prebooked parking reservation at MSP Airport that I want to alter. How do I do that?
A: If you need to change or cancel a prebooked parking reservation, visit this website.
Q: Is all parking still open?
A: The Quick Ride Ramp is closed until further notice. The shuttle service to the ramp will continue until all cars have exited the ramp.
Valet Parking will be temporarily closed beginning Monday, April 6.
Q: Are the shuttles that offer service to other cities still operating at the airport?
A: Some have suspended service while others have reduced their schedules. A summary is below, current as of 3-25-20. You're urged to contact your carrier for updates before riding.
Groome: All service suspended. (St. Cloud, Duluth, Eau Claire, La Crosse, Rochester)
Landline: Presently serving Mankato with four trips daily; and three trips daily to Duluth. Trips are only cancelled if there are no reservations. (Duluth and Mankato)
Rochester Shuttle Service: Operating, but limiting its schedule on a day-to-day basis. (Rochester)
Land to Air Express: All service operating. (Mankato, St. Peter)
NWT Express Shuttle: Taking reservations and operating on an ad hoc basis. (Wisconsin)
Jefferson Lines: Operating without any changes.
Q: Is the Airport Conference Center open?
A: Effective March 19, the Conference Center office will be closed to the public and will not be staffed at the front desk.
Q: Why are the information booths not staffed?
A: The Airport Foundation MSP, which manages the Travelers Assistance program, has suspended the service in order to reduce the number of people at the airport and slow the opportunity for transmission of the COVID-19 virus.
In addition, the majority of volunteers who staff the booths are more than 60 years old and have an increased vulnerability to the virus.
For the same reasons, the Airport Foundation MSP also canceled all live musical performances for at least the next 30 days.
Q: Is the connector bridge between Concourse G and Concourse C still open?
A: Yes, but its hours are now 7 a.m. to 9 p.m.
Q: Are there any other services that have been affected?
A: Yes, Delta Air Lines has suspended operations at two of its check-in locations at Terminal 1: along the Upper East Roadway and on the tram level.
Passengers are advised to use Terminal 1’s ticketing lobby to check their bags.
Delta Sky Caps are now available on the departures level (ticketing lobby level) at Terminal 1 to check your bags. The Sky Caps are no longer located on the Upper East Roadway.
Also, Delta Air Lines closed its Sky Club on Concourse C on March 19th. The Delta Sky Club by Concourse F remains open.